Frank’s Farm
User Research
Illustrator
Figma
User Experience
User Interface
This project was a collaboration with Tilly Coggan and Reyo Conlan for a university UX unit, focused on delivering ‘Creative Care’. The brief required the final design to consider physical, digital, and spatial/processual elements, encouraging a holistic approach to the user experience. We developed Frank’s Farm, a farm safety education concept, exploring how learning about safety could be engaging, intuitive, and memorable across different contexts. The project involved user research, iterative prototyping, and testing to ensure the solution effectively communicated safety practices while fostering a supportive and educational experience.
Design Process
We followed the Double Diamond process, moving through Discover, Define, Develop, and Deliver. Research and insights guided our ideation and prototyping, exploring physical, spatial/processual, and digital solutions. Iterative testing refined the final design to create an engaging, educational farm safety experience.
Discover & Define
Watch this video to see how we conducted our secondary and user resarch.
Develop
For ideation, each group member created three storyboards of potential concepts, which we then refined to one strong idea per person. This gave us three main concepts to evaluate.
To select the most suitable concept, we developed a decision matrix with key criteria including:
Physical, spatial, and processual alignment
Technological accessibility
Cost and sustainability
Ease of use for target audience
Safety education and promotion
Emotional support
Each concept was scored against these criteria, allowing us to compare their strengths and weaknesses systematically.
Through this process, the Child Learning Experience concept emerged as the most satisfactory solution. It best met the criteria, particularly in terms of safety education, accessibility for children, and long-term preventative impact. The design provides farm safety education through an engaging, kid-friendly app paired with physical toys, ensuring that children can explore farm safety in a playful and proactive way.
Ideation
Lo Fidelity Prototyping
Sketched Wireframes
UI Kit & LOFI Prototype
To evaluate our mid-fidelity prototype of Frank’s Farm, we conducted user testing at a design fair. Our goal was to assess usability, engagement, and the integration between digital and physical components. By combining qualitative and quantitative methods, we gained insights into how children and parents might interact with the product, as well as opportunities to refine the design.
User Testing
Think Aloud Protocol
“Oh wait, I didn’t realise I wasn’t meant to scroll there whoops”
Navigation clarity issue
“Yeah I think everything’s quite intuitive”
Confirmed ease of use
Repeated button tapping
Expectation for stronger feedback
Dancing to music / playing with toys freely
High engagement but weak app–toy integration
SUS Survey
⭐ 84.5 (Excellent Usability Benchmark)
Feedback Highlights
Positives
Intuitive navigation
Integrated game functions
Bright “Cocomelon” UI style
Improvements Needed
Stronger toy–app integration
More interactive features (animations, sound effects, speaking characters)
Age-appropriate language adjustments
Iteration
Deliver
Check out the final prototype!